Privacy Policy – Cosmic Vibrant
Cosmic Vibrant (www.cosmicvibrant.com ) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our Website, interact with our services, or make a purchase from us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. What Does This Privacy Policy Cover?
This Privacy Policy outlines how Cosmic Vibrant (the “Company”) handles information that can identify you personally (“Personal Information”) when you browse or make use of our Website.
This policy does not cover the practices of companies or individuals that Cosmic Vibrant does not own, manage, or control.
2. What Information Do We Collect & How Do We Use It?
We collect information to improve your shopping experience, process your orders efficiently, and provide personalized services.
Information you provide directly:
- Name
- Phone number
- Email address
- shipping address
- Payment details (secured via payment gateway)
When you create an account or place an order, you share this information with us so we can process your purchase, deliver your order, and assist you whenever needed.
Who can access this information?
Your data may be shared only with:
- Our internal authorized team members
- Third-party partners (payment processors, courier partners, hosting services)
These parties receive only the information necessary to complete your order and are bound to confidentiality.
Communication & promotional updates
If you opt-in, Cosmic Vibrant may send you:
- Order updates
- New arrivals
- Exclusive offers
- Promotions and announcements
You can unsubscribe from promotional emails or SMS at any time.
Purchase history & preferences
We may also store details related to:
- Past purchases
- Returns or exchanges
- Customer service interactions
- Product preferences
This helps us tailor a better shopping experience for you.
3. Cookies & Tracking Technology
Cookies are small data files stored on your device. They help us:
- Recognize your browser
- Understand site activity
- Improve website performance
- Personalize your experience
Cookies do not collect personal details like your name or email unless you voluntarily provide them.
4. Server Logs & Website Analytics
When you visit the website, our servers may automatically record information such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Date & time of visit
- Time spent on each page
These insights are used only in aggregated form to enhance performance and understand user behavior.
5. How We Protect Your Information
Cosmic Vibrant uses industry-standard security practices to keep your data safe.
✔ SSL encryption for payment & sensitive data
✔ Restricted internal access
✔ Regular monitoring & data protection protocols
Only authorized staff can access personal information, and any misuse results in disciplinary action.
6. Third-Party Service Providers
We may partner with trusted third parties to:
- Host our website
- Process payments
- Send email updates
- Deliver orders
- Provide analytics
These partners receive information only on a need-to-know basis, and are prohibited from using it for anything beyond the service they provide to Cosmic Vibrant.
7. Legal Requirements & Exceptions
We may disclose personal information if required to:
- Comply with legal obligations
- Respond to court orders or government requests
- Prevent fraud, unauthorized activity, or potential harm
- Protect the rights and property of Cosmic Vibrant
In case of mergers, acquisitions, or company restructuring, customer information may be transferred as part of business assets.
8. Children’s Privacy
Our website is intended for adults.
We do not knowingly collect information from children under 18. If you are under 18, please use the website only under parental supervision.
9. Changes to This Privacy Policy
By accessing our website, you agree to the terms of the Cosmic Vibrant Privacy Policy.
We reserve the right to update or modify this policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately unless stated otherwise.
We will never make changes that reduce the protection of your previously collected information without your consent.
10. Contact Us
If you have any questions regarding our Privacy Policy or how your data is handled, please contact us at:
Email: chanda@cosmicvibrant.com
Phone/WhatsApp: +91 8839039550