Please read the following Terms & Conditions carefully before placing an order.
By accessing www.cosmicvibrant.com or making a purchase, you agree to be bound by these terms.
These Terms & Conditions govern the use of our website, customer support services, and the purchase of products from Cosmic Vibrant.
1. About Cosmic Vibrant
The products listed on this website are sold and managed by Cosmic Vibrant.
For any assistance, you may contact us at:
- Email: chanda@cosmicvibrant.com
- Phone/WhatsApp: +91 8839039550
We may reach out to you via email, SMS, WhatsApp, or calls for order updates, promotions, and product launches (only if you consent or opt-in).
2. Cash on Delivery (COD) Policy
- COD is available for orders delivered within India.
- COD is not applicable for high-value orders above ₹25,000.
- A COD fee may apply depending on the order amount.
3. Product Details & Variations
- Some items, especially handcrafted pieces, may have minor variations in color, texture, or finish, which are natural to artisan-made products.
- Sale or clearance products may have slight imperfections and are not eligible for return/exchange.
- All product photos are taken under professional lighting; color variations may occur depending on your screen brightness and settings.
4. Order Process
- Choose your product and size, then click ADD TO CART.
- Go to your cart and click PROCEED TO CHECKOUT.
- Enter correct contact details (email & phone number) to receive order confirmations and shipping updates.
- Once the order is placed, you will receive an acknowledgment on email/WhatsApp.
5. Payment Options
We accept:
- Debit & Credit Cards
- Net Banking
- UPI
- Wallets
- Cash on Delivery (India only)
All online payments on www.cosmicvibrant.com are secure and processed through authorized payment gateways.
6. Quality Assurance
At Cosmic Vibrant, we ensure each product undergoes multiple quality checks before dispatch.
If any product does not pass our internal checks, we may cancel the order and notify you via email or WhatsApp.
7. Order Cancellation by Cosmic Vibrant
Your order may be cancelled from our side if:
- The product fails quality inspection
- The product is unavailable or out of stock
- There is an unexpected production or fulfillment issue
- The delivery address is unserviceable
In such cases, you will be notified, and any prepaid amount will be converted to store credit as per our policy.
8. Intellectual Property (Use of Content)
All logos, branding, product images, designs, text, graphics, and content displayed on this website are the intellectual property of Cosmic Vibrant or our licensed partners.
Copying, reproducing, distributing, or modifying any content without prior written permission is strictly prohibited.
9. Disclaimer
In no event shall Cosmic Vibrant, its owners, employees, partners, or associates be liable for any damages arising from:
- Use or inability to use the website
- Technical issues
- Data loss
- Business interruption
- Any indirect or consequential damages
Your use of the website is at your own discretion and risk.
10. Modifications to Terms
Cosmic Vibrant reserves the right to update or revise these Terms & Conditions at any time.
Continued use of the website after such changes signifies your acceptance of the updated terms.
11. Contact Us
For queries related to Terms & Conditions, write to us at:
chanda@cosmicvibrant.com
+91 8839039550